Anonymous

Sunday, August 9, 2026

Wonderfully relaxing and pleasant experience, thank you so much!

Reply from ICONIC SPA at Grand Hotel Vilnius

Dear Esteemed Guest, Thank you for your kind review. We are delighted to know you had a relaxing and pleasant experience. We sincerely appreciate your feedback and look forward to welcoming you again. Iconic wishes, Sandra - SPA Supervisor

Neta

Saturday, July 25, 2026

Deep Massage (60min) with Brigita

The massqge was wonderful. But the pool was freezing cold even though it was sup...More

Reply from ICONIC SPA at Grand Hotel Vilnius

Dear Ms. Neta, Thank you for taking the time to share your feedback. We’re delighted to hear that you enjoyed your massage. We’re sorry to learn that the pool temperature did not meet your expectations. While the water temperature may fluctuate slightly during the filtration cycle, it is maintained within our designated temperature range (26-31°C). We appreciate you bringing this to our attention and will ensure it is carefully checked. We look forward to welcoming you back for a truly relaxing experience. Kind wishes, Sandra - SPA Supervisor

Amber

Monday, July 13, 2026

Bespoke Massage (60min) with Šarūnė

Wonderfully relaxing.

Reply from ICONIC SPA at Grand Hotel Vilnius

Dear Ms. Amber, Thank you for your kind feedback. We're delighted you had such a relaxing stay and look forward to welcoming you back. Iconic wishes, Sandra - SPA Supervisor