Erica

Wednesday, September 17, 2025

Bespoke Massage (90min) with Brigita

Brigita was perfect, a very relaxing and attentive massage in a serene space. Hi...More

Reply from ICONIC SPA at Grand Hotel Vilnius

Dear Ms. Erica, Thank you for your thoughtful feedback. We are delighted to hear that Brigita provided you with a relaxing and attentive massage, and that you enjoyed our serene environment. Your high recommendation is truly appreciated, and we will be sure to pass your compliments on to her. We look forward to welcoming you again in the future. Iconic wishes, Sandra - SPA Supervisor

Karl

Monday, July 21, 2025

Deep Massage (60min) with Šarūnė

The best massage I've ever had. Šarūnė is very professional and kind. Thank you...More

Reply from ICONIC SPA at Grand Hotel Vilnius

Dear Mr. Karl, Thank you for your positive review. We're so pleased to hear that you had such a great experience with Šarūnė. Her professionalism and warm approach truly make a difference. We appreciate you taking the time to share your feedback and hope to see you again soon. Iconic wishes, Sandra - SPA Supervisor

Birute

Thursday, December 11, 2025

Revive Package with Margarita

Puikus aptarnavimas, mandagi ir paslaugi ir atidi masažistė. Tik nesuprantu kodė...More

Reply from ICONIC SPA at Grand Hotel Vilnius

Gerb. p. Birute, Dėkojame už Jūsų atsiliepimą ir gražius žodžius apie mūsų aptarnavimą bei spa terapuetės darbą. Džiaugiamės, kad vizitas paliko gerą įspūdį. Dėl informacijos anglų kalba – suprantame, kad tai gali sukelti nepatogumų. Mūsų naudojama rezervacijų sistema šiuo metu veikia tik anglų kalba, todėl pranešimai siunčiami būtent ja. Vis dėlto stengiamės, kad visa kita komunikacija būtų lietuvių kalba. Dėkojame, kad pasidalijote savo pastebėjimu ir lauksime Jūsų sugrįžtant ateityje. Su geriausiais linkėjimais, Sandra - SPA Supervisor

Anonymous

Tuesday, November 18, 2025

Deep Massage (90min) with Brigita

Amazing :) Very thoughtful massage, appreciated the deep tissue pressure and abi...More

Reply from ICONIC SPA at Grand Hotel Vilnius

Dear Esteemed Guest, thank you for sharing your experience. We’re delighted to hear that you enjoyed your massage and that the deep-tissue pressure and focused attention on often-overlooked areas provided the relief you were looking for. We look forward to welcoming you back for your next visit. Best wishes, Sandra - SPA Supervisor

Vlada

Saturday, October 4, 2025

Revive Package with Šarūnė

The best day at the spa and superb treatment by Šarūnė! Highly recommend to anyo...More

Reply from ICONIC SPA at Grand Hotel Vilnius

Dear Ms. Vlada, Thank you for your kind and thoughtful review. We are truly pleased to hear that your visit at ICONIC SPA met your expectations and that Šarūnė provided you with such an exceptional level of care. It is always rewarding to know that our team’s dedication to quality and well-being has made a positive impact. Your recommendation is sincerely appreciated, and we look forward to the opportunity of welcoming you back in the future. Warm wishes, Sandra - SPA Supervisor

Anonymous

Monday, September 22, 2025

Bespoke Massage (90min) with Brigita

Professional and polite. Massages was too light even after repeated requests to ...More

Reply from ICONIC SPA at Grand Hotel Vilnius

Dear Esteemed Guest, Thank you for taking the time to share your feedback. We're glad to hear you found the service professional and polite. The bespoke massage is designed to offer a light to medium pressure for relaxation and general well-being. For a stronger, more therapeutic experience, we recommend our deep tissue massage, which is tailored specifically for those seeking firmer pressure. We hope to welcome you back soon and provide a treatment more aligned with your preferences. Best wishes, Sandra - SPA Supervisor

Anonymous

Wednesday, September 17, 2025

Bespoke Massage (90min) with Brigita

Relaxing atmosphere and very attentive and polite personnel. Had a good experien...More

Reply from ICONIC SPA at Grand Hotel Vilnius

Dear Esteemed Guest, Thank you for taking the time to share your kind feedback. We're delighted to hear that you enjoyed the relaxing atmosphere and that our team made a positive impression with their attentiveness and professionalism. It’s wonderful to know you had a good experience overall. We truly appreciate your support and look forward to welcoming you back in the future. Best regards, Sandra - SPA Supervisor

Laimonas

Monday, September 15, 2025

Bespoke Massage (60min) with Brigita

Nuostabi masažuotoja, labai atidi, kruopšti ir nusimananti. Viskas, pradedant re...More

Reply from ICONIC SPA at Grand Hotel Vilnius

Gerb. Laimonai, Nuoširdžiai dėkojame už gražius žodžius. Labai džiugu girdėti, kad mūsų masažuotojos profesionalumas ir aplinkos jaukumas paliko Jums puikų įspūdį. Nekantriai lauksime Jūsų sugrįžtant. Su šiltais linkėjimais, Sandra - SPA Supervisor

Kathrine

Sunday, September 14, 2025

Revive Package with Brigita

Very good! Professional and excellent, very good treatment and skilled therapist...More

Reply from ICONIC SPA at Grand Hotel Vilnius

Dear Ms. Kathrine, Thank you for your kind words. We're thrilled to hear that you had a positive experience with us. Our team takes great pride in delivering excellent service, and it’s wonderful to know that you appreciated both the professionalism and the skill of our therapist. We would love to welcome you back anytime, and we truly appreciate your high recommendation. Warm wishes, Sandra - SPA Supervisor

Dubravka

Monday, September 8, 2025

Radiance-Enhancing Facial "City Life" (45min) with Šarūnė

Very satisfied with treatment.

Reply from ICONIC SPA at Grand Hotel Vilnius

Dear Ms. Dubravka, Thank you for your positive feedback. We're thrilled to hear that you were very satisfied with your facial treatment. We truly appreciate you choosing us and look forward to welcoming you again. Iconic wishes, Sandra – SPA Supervisor

Velimir

Monday, September 8, 2025

Deep Massage (60min) with Brigita

Brigita is an excellent masseuse. I am very satisfied with the massage and every...More

Reply from ICONIC SPA at Grand Hotel Vilnius

Dear Mr. Velimir, Thank you for your kind review. We’re delighted to hear that you were very satisfied with your treatment and that Brigita’s massage met your expectations. We look forward to welcoming you again. Best wishes, Sandra - SPA Supervisor

Anonymous

Wednesday, August 27, 2025

Bespoke Massage (60min) with Šarūnė

Very professional and great techniques. Highly recommended.

Reply from ICONIC SPA at Grand Hotel Vilnius

Dear Esteemed Guest, Thank you for your wonderful feedback. We're delighted to hear that you found our team professional and appreciated the techniques used during your visit. We look forward to welcoming you back soon. Iconic wishes, Sandra - SPA Supervisor