Anonymous

Sunday, August 9, 2026

Wonderfully relaxing and pleasant experience, thank you so much!

Reply from ICONIC SPA at Grand Hotel Vilnius

Dear Esteemed Guest, Thank you for your kind review. We are delighted to know you had a relaxing and pleasant experience. We sincerely appreciate your feedback and look forward to welcoming you again. Iconic wishes, Sandra - SPA Supervisor

Neta

Saturday, July 25, 2026

Deep Massage (60min) with Brigita

The massqge was wonderful. But the pool was freezing cold even though it was sup...More

Reply from ICONIC SPA at Grand Hotel Vilnius

Dear Ms. Neta, Thank you for taking the time to share your feedback. We’re delighted to hear that you enjoyed your massage. We’re sorry to learn that the pool temperature did not meet your expectations. While the water temperature may fluctuate slightly during the filtration cycle, it is maintained within our designated temperature range (26-31°C). We appreciate you bringing this to our attention and will ensure it is carefully checked. We look forward to welcoming you back for a truly relaxing experience. Kind wishes, Sandra - SPA Supervisor

Amber

Monday, July 13, 2026

Bespoke Massage (60min) with Šarūnė

Wonderfully relaxing.

Reply from ICONIC SPA at Grand Hotel Vilnius

Dear Ms. Amber, Thank you for your kind feedback. We're delighted you had such a relaxing stay and look forward to welcoming you back. Iconic wishes, Sandra - SPA Supervisor

Agila

Saturday, July 4, 2026

Bespoke Massage (60min) with Margarita

Thank You! Really was perfect!

Reply from ICONIC SPA at Grand Hotel Vilnius

Dear Ms. Agila, Thank you for your wonderful feedback. Knowing that your experience felt perfect is the highest compliment we could receive. We truly appreciate your kind words and look forward to welcoming you back again. Warm wishes, Sandra - SPA Supervisor

Norbert

Wednesday, June 17, 2026

Ocean Glow-Up with Margarita

Nice experience!

Reply from ICONIC SPA at Grand Hotel Vilnius

Dear Mr. Norbert, Thank you for your positive feedback. We appreciate your kind words and look forward to welcoming you again in the future. Best wishes, Sandra - SPA Supervisor

Nerijus

Wednesday, May 27, 2026

Bespoke Massage (60min) with Margarita

Super specialistė.Idealus masažas pagal norimą stiprumo lygį- geriausios rekomen...More

Reply from ICONIC SPA at Grand Hotel Vilnius

Gerb. p. Nerijau, Nuoširdžiai dėkojame už Jūsų įvertinimą ir pasitikėjimą. Labai džiaugiamės, kad masažas bei individualiai parinkta veido procedūra atitiko Jūsų lūkesčius. Jūsų rekomendacijos mums yra didžiausias įvertinimas. Nekantriai lauksime sugrįžtant ateityje. Su šiltais linkėjimais, Sandra - SPA Supervisor

Sigita

Thursday, May 21, 2026

Bespoke Massage (60min) with Brigita

had a wonderful experience with Brigita’s classic full body massage. She is very...More

Reply from ICONIC SPA at Grand Hotel Vilnius

Dear Ms. Sigita, Thank you for your wonderful feedback and recommendation. We’re delighted to hear that Brigita provided such a relaxing and revitalising experience. It’s wonderful to know you left feeling refreshed and energised. We look forward to welcoming you again soon. Iconic wishes, Sandra - SPA Supervisor

Marie-Laure

Tuesday, May 19, 2026

2 x Adult Passes (Weekdays) (from 16 years old) with SPA

Très simple, j'ai même pu modifier l'heure de réservation

Reply from ICONIC SPA at Grand Hotel Vilnius

Dear Ms. Marie-Laure, Thank you for your wonderful feedback. We’re delighted to hear that the booking process was smooth and that you could easily modify your reservation time. We appreciate your kind words and look forward to welcoming you again soon. Warm wishes, Sandra - SPA Supervisor

Anonymous

Monday, May 18, 2026

Bespoke Massage (90min) with Margarita

Simply brilliant. Margarita is excellent, and I left feeling thoroughly relaxed.More

Reply from ICONIC SPA at Grand Hotel Vilnius

Dear Esteemed Guest, Thank you so much for your kind words. We’re delighted to hear that you had such a relaxing experience. Margarita will be thrilled to know her excellent care made such a positive impression. We truly appreciate your feedback and look forward to welcoming you again soon. Iconic wishes, Sandra - SPA Supervisor

Sirpa

Monday, April 27, 2026

Treasury Moments (150min) with Margarita

Super rekaxing fantastic treatment! Very professional staff . All of them! Price...More

Reply from ICONIC SPA at Grand Hotel Vilnius

Dear Ms. Sirpa, Thank you for your kind words. We’re delighted to hear that you found the treatment relaxing and our team professional—it truly means a lot to all of us. We hope to welcome you back again soon for another fantastic visit. Iconic wishes, Sandra - SPA Supervisor

Anonymous

Friday, April 10, 2026

I highly recommend the Bespoke massage and radiance-enhancing facial. Šarūnė is ...More

Reply from ICONIC SPA at Grand Hotel Vilnius

Dear Esteemed Guest, Thank you for your thoughtful recommendation. We are truly pleased to know that you enjoyed both the Bespoke massage and the Radiance-enhancing facial, and that the experience resonated with you. Your kind recognition of Šarūnė is especially appreciated. Her intuitive and tailored approach is at the heart of what we strive to offer, and we will be delighted to share your compliments with her. We very much look forward to welcoming you back to Grand Hotel Vilnius for another personalised and exceptional experience. Iconic wishes, Sandra - SPA Supervisor

Anonymous

Wednesday, April 8, 2026

Bespoke Massage (60min) with Margarita

A very cordial and professional experience.

Reply from ICONIC SPA at Grand Hotel Vilnius

Dear Esteemed Guest, Thank you for your feedback. We are pleased to learn that your experience at ICONIC SPA was both cordial and professional. Your evaluation is highly appreciated and serves as an important encouragement to our team. We look forward to the opportunity of welcoming you again. Iconic wishes, Sandra - SPA Supervisor