Erica

Wednesday, September 17, 2025

Bespoke Massage (90min) with Brigita

Brigita was perfect, a very relaxing and attentive massage in a serene space. Hi...More

Reply from ICONIC SPA at Grand Hotel Vilnius

Dear Ms. Erica, Thank you for your thoughtful feedback. We are delighted to hear that Brigita provided you with a relaxing and attentive massage, and that you enjoyed our serene environment. Your high recommendation is truly appreciated, and we will be sure to pass your compliments on to her. We look forward to welcoming you again in the future. Iconic wishes, Sandra - SPA Supervisor

Karl

Monday, July 21, 2025

Deep Massage (60min) with Šarūnė

The best massage I've ever had. Šarūnė is very professional and kind. Thank you...More

Reply from ICONIC SPA at Grand Hotel Vilnius

Dear Mr. Karl, Thank you for your positive review. We're so pleased to hear that you had such a great experience with Šarūnė. Her professionalism and warm approach truly make a difference. We appreciate you taking the time to share your feedback and hope to see you again soon. Iconic wishes, Sandra - SPA Supervisor

IOANA

Monday, February 23, 2026

Bespoke Massage (60min) with Šarūnė

This is the best massage I ever had! I recomend Sarune . When back im Vilnius fo...More

Reply from ICONIC SPA at Grand Hotel Vilnius

Dear Ms. IOANA, Thank you so much for your wonderful review. We’re truly delighted to hear that it was the best massage you’ve ever had. Your kind words and recommendation mean a lot to Šarūnė and to our entire team. We’ll be happy to welcome you back the next time you’re in Vilnius. Iconic wishes, Sandra - SPA Supervisor

Anonymous

Monday, February 16, 2026

2 x Adult Passes (Weekends & Public Holidays) (from 16 years old) with SPA

In my view, the price does not correspond to the provided facilities. Was a bit ...More

Reply from ICONIC SPA at Grand Hotel Vilnius

Dear Esteemed Guest, Thank you for taking the time to share your feedback. We appreciate your kind words about our facilities and are pleased to hear that you found them well kept and enjoyable. At the same time, we’re sorry to learn that the overall experience did not fully reflect the value you expected. The pricing reflects not only the quality and maintenance of our facilities, but also our commitment to service standards, cleanliness, safety, and the overall guest experience we strive to provide. That said, we understand that value is a very personal perception, and we respect that guests may compare different options within the city. We truly appreciate your comments and hope to have the opportunity to welcome you again in the future. Kind wishes, Sandra - SPA Supervisor

Yavel

Wednesday, January 14, 2026

Bespoke Massage (60min) with Margarita

It was nice , I felt like some body parts were not massaging enough.. It was sat...More

Reply from ICONIC SPA at Grand Hotel Vilnius

Dear Ms. Yavel, Thank you for sharing your experience with us. We’re happy to hear you found the massage session satisfying, and we apologise if some areas didn’t receive the attention you expected. Please feel free to communicate your preferences during your next visit so we can better tailor the massage to your needs. We look forward to welcoming you again and providing an even better experience. Best wishes, Sandra - SPA Supervisor

Anonymous

Tuesday, January 6, 2026

Treasury Moments (150min) with Brigita

I liked the massage very much and Brigita was friendly and professuonal ♥️

Reply from ICONIC SPA at Grand Hotel Vilnius

Dear Esteemed Guest, Thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed your massage and that Brigita’s friendly and professional approach contributed positively to your experience. Your feedback is truly appreciated and will be shared with her. We look forward to welcoming you back to Iconic Spa in the future. Best wishes, Sandra - SPA Supervisor

Sarah

Tuesday, January 6, 2026

Iconic Time (180min) with Šarūnė

Thank you so much, Šarūnė! I felt so relaxed after the service. It was 10/10 and...More

Reply from ICONIC SPA at Grand Hotel Vilnius

Dear Ms. Sarah, Thank you sincerely for sharing your wonderful feedback. We are delighted to know that your experience at Iconic Spa was deeply relaxing and met the highest standards of service. Your kind words regarding Šarūnė are truly appreciated and will be shared with her. We look forward to welcoming you back for another exceptional experience. Iconic wishes, Sandra - SPA Supervisor

Anya

Sunday, December 21, 2025

Bespoke Massage (60min) with Brigita

Very good massage

Reply from ICONIC SPA at Grand Hotel Vilnius

Dear Ms. Anya, Thank you for taking the time to share your experience with us. We look forward to welcoming you again in the future. Best wishes, Sandra - SPA Supervisor

Andrea

Sunday, December 14, 2025

2 x Adult Passes (Weekdays) (from 16 years old) with SPA

Ottimo spazio, organizzazione e comfort

Reply from ICONIC SPA at Grand Hotel Vilnius

Dear Mr. Venturi, Thank you for taking the time to share your positive feedback. We are delighted to learn that you found the spa's space, organization, and comfort to your satisfaction. We would be pleased to welcome you again in the future. Iconic wishes, Sandra - SPA Supervisor

Birute

Thursday, December 11, 2025

Revive Package with Margarita

Puikus aptarnavimas, mandagi ir paslaugi ir atidi masažistė. Tik nesuprantu kodė...More

Reply from ICONIC SPA at Grand Hotel Vilnius

Gerb. p. Birute, Dėkojame už Jūsų atsiliepimą ir gražius žodžius apie mūsų aptarnavimą bei spa terapuetės darbą. Džiaugiamės, kad vizitas paliko gerą įspūdį. Dėl informacijos anglų kalba – suprantame, kad tai gali sukelti nepatogumų. Mūsų naudojama rezervacijų sistema šiuo metu veikia tik anglų kalba, todėl pranešimai siunčiami būtent ja. Vis dėlto stengiamės, kad visa kita komunikacija būtų lietuvių kalba. Dėkojame, kad pasidalijote savo pastebėjimu ir lauksime Jūsų sugrįžtant ateityje. Su geriausiais linkėjimais, Sandra - SPA Supervisor

Anonymous

Tuesday, November 18, 2025

Deep Massage (90min) with Brigita

Amazing :) Very thoughtful massage, appreciated the deep tissue pressure and abi...More

Reply from ICONIC SPA at Grand Hotel Vilnius

Dear Esteemed Guest, thank you for sharing your experience. We’re delighted to hear that you enjoyed your massage and that the deep-tissue pressure and focused attention on often-overlooked areas provided the relief you were looking for. We look forward to welcoming you back for your next visit. Best wishes, Sandra - SPA Supervisor

Vlada

Saturday, October 4, 2025

Revive Package with Šarūnė

The best day at the spa and superb treatment by Šarūnė! Highly recommend to anyo...More

Reply from ICONIC SPA at Grand Hotel Vilnius

Dear Ms. Vlada, Thank you for your kind and thoughtful review. We are truly pleased to hear that your visit at ICONIC SPA met your expectations and that Šarūnė provided you with such an exceptional level of care. It is always rewarding to know that our team’s dedication to quality and well-being has made a positive impact. Your recommendation is sincerely appreciated, and we look forward to the opportunity of welcoming you back in the future. Warm wishes, Sandra - SPA Supervisor